What should I bring to my first appointment and thereafter as appropriate?
For patients with accepted medical insurance, the clinic will bill the insurance carrier directly. Please verify your health plan coverage and benefits are active on your insurance carrier’s website or contacting your insurance carrier directly via the phone number provided on the back of the card. Our providers participate in the majority of the large insurance carrier networks, if you have specific questions about participation, please contact your insurance carrier directly for the most up to date information.
There are times when your insurance carrier will process your claim and need additional information from you, such as accident forms, student status forms, etc. It is your responsibility to complete the necessary forms and return them to your insurance carrier promptly. Please understand and comply with all of their insurance carrier’s requirements. Some carriers do not pay for certain items such as ace bandages, items without a hinge, etc. if it is determined during your visit these items are necessary for your care, you will be notified of your responsibility prior to receiving these items.
Medicare Information: Our physicians participate in the Medicare network. We only collect the appropriate Medicare deductibles, coinsurance, and copays as determined by your electronic benefits information. If you participate in a Medicare Replacement Plan, please bring your insurance cards Medicare and your replacement plan. If your replacement plan requires a referral, please ensure you have the referral information as required by your insurance carrier prior to scheduling your appointment.
Medicaid Information: Our physicians participate in the Medicaid network and are currently accepting patients, however, not all of our physicians are participating providers with all Medicaid HMO plans. Please bring a copy of your insurance card. Please ensure all the necessary referrals that are required by your insurance carrier are obtained prior to scheduling your appointment.
Still not sure what you need for your first visit or unsure where to start? Our staff is always thankful to take care of you! Please call our office at (713) 799-2300 or use our online form to contact us online today! A staff member will reach out to you shortly.
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We’re excited to announce our new Fondren Orthopedic Group location in Memorial! Welcome Dr. Catherine Cahill, now accepting new patients at this location.
